How important is feedback for personal and organizational growth and is there a wrong and right way to give and receive it? Feedback plays a key role in improving performance, without it there is no way of accurately knowing how good your performance is. In essence it provides a breakdown of what you are doing right as well as what you need to work on in order to excel at the tasks required of you. Nonetheless despite its importance feedback isn't always given or received properly. Through the pages of “Thanks for the Feedback” Sheila Heen and Douglas Stone do a great job of navigating the complexities of giving and receiving feedback and on completion of the book readers will no doubt be left with a better understanding of, and appreciation for, this topic.
A key theme and message in the book is the importance of adopting a “Growth Mindset.” An individual or organization with a such a mindset is one who views themselves as progressively improving with each future evolution of themselves, being a more improved version of themselves. Constructive feedback is therefore welcomed and even sought after by such a person, after all, in their goal to attain excellence, knowledge of where they currently stand, performance-wise, helps them know what improvements they need to focus on.
In regards to appropriately receiving feedback here are the key takeaways I got from the book:
As concerns giving appropriate feedback, the key takeaways I got from that book are:
On conclusion of the book I was left with these key takeaways and realized the important role that feedback can play in improving personal and team performance. Incorporating the right approach on giving and receiving feedback into your lifestyle or your organization’s culture is no doubt a step in the right direction. Thank you Sheila Heen and Douglas Stone for providing guidance, through the pages of this book, on how to tap into this very powerful and ever available resource called feedback.